Gaming Analyst (Danish-Speaking)
Gaming Analyst with Danish
Join our dynamic team as a Gaming Analyst, where you will utilise your analytical skills to enhance our gaming experience and drive business success. We are seeking an individual who is passionate about gaming and data analysis, with a strong understanding of the market.
Key Responsibilities
- Analyze risk-scoring reports to detect potential addictive behaviors, proactively contacting at-risk players via phone or email and providing support in line with internal policies, such as performing additional checks, enabling self-exclusion, and blocking accounts when necessary.
- Monitor escalated player registrations to prevent underage gambling.
- Track and evaluate self-excluded players at an elevated risk, managing refunds for those who are eligible.
- Conduct daily, weekly, and monthly reviews of follow-up case reports.
- Escalate complex cases to senior management with detailed recommendations to ensure comprehensive player protection.
- Utilize a solution-oriented approach to assist vulnerable players.
- Suggest improvements to Responsible Gaming activities and processes.
- Work closely with the Responsible Gaming Management team to raise awareness about Responsible Gaming and deliver necessary training.
Skills
- Native or fluent Danish speaker with strong proficiency in English, both written and spoken.
- Strong interest in addiction psychology, along with knowledge of regulatory and compliance standards.
- Excellent listening skills, empathy, and the ability to understand and support others.
- Willingness to learn and contribute to improving business operations.
- Positive attitude, flexibility, and strong teamwork skills.
- Analytical thinker with great attention to detail.
- Ability to thrive in a fast-paced, dynamic environment.
- Available to work shifts from 9 AM to 11 PM, including early and afternoon shifts from Monday to Saturday, with a high likelihood of Sunday shifts.
What's on Offer
- Private health insurance
- Complimentary breakfast and lunch
- Wellness allowance
- Birthday leave
- Company and team-building events
- Relocation package to Malta, including flight and two weeks of accommodation
- And much more!
Application Process
If you are an analytical thinker with a passion for gaming and proficiency in Danish, we would love to hear from you. Submit your application by clicking the 'Apply Now' button and take the next step in your career.
Commitment to Diversity and Inclusion
We are committed to creating an inclusive workplace and believe that diverse teams lead to better outcomes. We welcome applications from all qualified candidates and are committed to creating a work environment free from discrimination.
- Department
- Support Roles
- Locations
- Pietà
- Employment type
- Full-time
About Salve.Inno Consulting
Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time.
Gaming Analyst (Danish-Speaking)
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