Content Moderator (Serbian-Speaking)
We are currently seeking a detail-oriented, diligent, and culturally aware individual to join our team as an Entry-Level Content Moderator with Serbian language skills. If you have a keen eye for detail and are passionate about maintaining a safe and respectful online community, this role offers a unique opportunity to make a significant impact. Your sensitivity to cultural nuances and dedication to promoting positive interactions will contribute to our global platform's integrity and user experience.
Note: This is an office-based role in Thessaloniki (relocation provided).
Key Responsibilities
- Assess various types of content, including videos, news stories, images, political ads, and social media profiles
- Evaluate content for factors like age appropriateness, violence, sexual content, and political transparency
- Apply and consistently enforce content policies for digital material, following established procedures
- Recognize subtle nuances in digital communication to accurately enforce the client's terms of service
- Engage in employee assistance programs, reporting initiatives, and training to promote the well-being of yourself and your colleagues
- Escalate issues affecting performance or KPI compliance through the proper channels
- Maintain adherence to security protocols, confidentiality, and project-specific requirements related to your work
What We're Looking For
- Fluent in English (C1) and Serbian (C1), with excellent grammar and language skills
- Preferred experience in a BPO, contact center, or content moderation role
- Ability to handle exposure to sensitive content, including child exploitation, animal abuse, gang violence, hate speech, and more
- High school diploma or equivalent required
- Strong interpersonal, verbal, and written communication skills, with a high degree of empathy
- Strong awareness of political and social dynamics in the region/country of the supported language
- Must pass a criminal background check
- Must hold an EU passport or have residency status in Greece (no visa sponsorship provided)
Offer:
- Competitive remuneration based on experience, skills, and performance
- Flexible shifts within a 24/7 operational schedule
- Relocation assistance
- Wellness coaching sessions to ensure smooth job transition and promote well-being
- Work within a dynamic and positive team with a great workplace culture
- Access to private health and life insurance
- €85 monthly meal vouchers
- Relocation support within Athens and from other Greek regions, including the islands
How to Apply
If you are motivated by the opportunity to create a safe and welcoming online environment for Polish-speaking users and wish to develop your career in content moderation, we would love to hear from you. Click the 'Apply Now' button to submit your CV.
Our Commitment to Diversity & Inclusivity
Our company is dedicated to building a workplace that celebrates diversity and fosters inclusivity. We believe that embracing a broad spectrum of perspectives and experiences is crucial to our success and innovation. Candidates of all backgrounds, including those from underrepresented communities, are strongly encouraged to apply. Join us in our mission to provide a respectful, safe, and diverse online platform for all users.
- Department
- Support Roles
- Locations
- Thessaloniki, Greece
- Employment type
- Full-time
- Employment level
- Support Workers
About Salve.Inno Consulting
Bringing a personalized approach to connecting exceptional talent with unique opportunities. Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs. Collaboration builds a stronger, more successful future – one strategic hire at a time.
Content Moderator (Serbian-Speaking)
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