Position Available: Head of Workforce Management & BI

We are looking for a dedicated and forward-thinking Head of Workforce Management & BI to lead our strategic efforts in optimising workforce operations and enhancing business intelligence capabilities. This vital role is key for driving efficiency, data-driven decision-making, and alignment with our overarching organisational goals. As a strategic leader, the Head of Workforce Management & BI will play a critical role in the deployment of workforce strategies and the advancement of our analytics initiatives.

Key Responsibilities

• Develop and execute workforce management strategies, policies, and procedures to align with business goals.
• Predict staffing requirements to meet operational needs with the right personnel.
• Oversee scheduling processes utilizing software such as UKG – Virtual Roster, Pit Manager, and Turnstiles.
• Analyze workforce data to identify trends and suggest enhancements in staffing and shift arrangements.
• Work closely with internal teams to ensure workforce management is in line with company objectives.
• Lead, mentor, and inspire the workforce management and business intelligence teams.
• Prepare regular reports for senior management on staffing, labor costs, overtime, and employee satisfaction.
• Manage the workforce management budget responsibly.
• Promote continuous improvement and best practices in workforce management procedures.
• Create and deliver training programs for the workforce management team.
• Foster strong relationships with senior leadership and external partners.
• Ensure compliance with company standards and report any policy violations.

Desired Skills and Qualifications

• At least 3 years of experience in a similar role (WFM/Workforce/Forecasting) with demonstrated skills and expertise.
• Proficiency in both English and Romanian (written and spoken).
• Familiarity with Romanian labor laws.
• A Bachelor’s Degree is preferred, or equivalent relevant experience.
• Advanced proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Outlook).
• Proven experience in leading high-performing teams.
• Strong decision-making abilities and excellent interpersonal skills.
• Experience in iGaming or Live Casino environments is a significant advantage.

Benefits

• Competitive salary based on skills, experience, and performance.
• Be part of a diverse international team with a positive and supportive environment.
• Access to resources and tools to maximize potential.
• Comprehensive benefits, including private health insurance, daily meals, weekly therapeutic massages, wellness subscription card, and quarterly bonuses.
• Career development opportunities with continuous professional growth in a leading global tech company.
• Industry-standard training programs.
• Friendly and collaborative workplace atmosphere.
• Exceptional career advancement prospects within an international company.
• And much more!

How to Apply

If you possess the leadership acumen and analytical prowess to excel in this dynamic role, we want to hear from you. Please submit your CV accompanied by a cover letter outlining your experience and insights into achieving workforce management excellence. Click the 'Apply Now' button to join our team and make a significant impact!

Commitment to Diversity and Inclusion

We embrace diversity and are committed to creating an inclusive workforce. We welcome applications from individuals of all backgrounds and experiences, celebrating varied perspectives and skills. Our goal is to build balanced teams that reflect and better serve the communities we operate in.