We are excited to announce an opportunity for a Team Manager fluent in Russian or English to join our dynamic team. This role is critical in leading and managing a high-performing team to achieve our company's strategic objectives while fostering a supportive and inclusive work environment. The ideal candidate will bring leadership, organisational, and communication expertise to drive team success.

Core Responsibilities

• Offer guidance, mentorship, and career growth opportunities for team members
• Lead the team in building problem-solving, critical thinking, analytical, and technical skills
• Set clear goals and work with team members to devise effective strategies for success
• Manage projects focused on quantitative analysis, industry research, and innovation
• Communicate actionable insights and recommendations effectively
• Maintain high standards of quality and productivity across channels, meeting service level expectations
• Adapt swiftly to changes in workflows, processes, procedures, and product updates

Skills and Qualifications

• Proficiency in Russian or English (minimum C1 level), both spoken and written
• Extensive experience in a fast-moving, complex environment
• Minimum of 2 years’ experience in team management
• Strong analytical skills and creative approach to problem-solving
• Excellent communication skills, both written and verbal
• Dedication to providing excellent customer service
• Proven ability to handle multiple tasks and prioritize efficiently
• High level of integrity in professional and personal interactions
• Willingness to work in rotating shifts

Employee Benefits

• Competitive salary with a comprehensive benefits package
• Career development opportunities within a top BPO company
• Collaborative and inclusive work culture
• Modern office facilities
• And much more!

Application Process

If you are a motivated leader ready to make a difference within our team, we encourage you to apply. Please submit your CV along with a cover letter that highlights your leadership experience and achievements. Click 'Apply Now' to take the next step in your career with us.

Commitment to Diversity and Equality

We are proud to be an equal opportunity employer dedicated to creating an inclusive work environment. We welcome applications from all qualified individuals, regardless of race, gender, disability, age, sexual orientation, or religious beliefs. Our commitment to diversity and equality is at the core of what makes us a great place to work.