In this role, you will ensure the stability and performance of the platform, proactively address incidents, and continuously improve operational efficiency. You’ll work closely with a dynamic team and report to the Operations and Development Supervisor in China.

Key Responsibilities

• Oversee overseas cloud operations, maintaining high platform stability and identifying performance bottlenecks.
• Execute corporate operational procedures, including incident, service request, and problem management; handle software updates, core system setups, and ongoing maintenance.
• Manage major and minor incidents, focusing on quick service restoration, root cause analysis, and preventive improvements.
• Develop and maintain automated tools for operational efficiency and process improvement.
• Provide 24/7 on-call technical support with regular working hours of 5 days/8 hours, ensuring responsive service.

Essential Skills and Qualifications

• Bachelor’s degree in Computer Science or related field; minimum of 2 years in cloud operations or similar roles.
• Native proficiency in Chinese; fluent in English for effective communication and collaboration.
• Strong Linux operations background; experience with Azure (primary) and AWS cloud platforms; familiar with tools like Kubernetes, Ansible, and containerization.
• Proficient in at least one scripting language (e.g., Python, Shell); experience in Go, C, or C++ is a plus.
• Strong documentation abilities; excellent communication skills with a customer service mindset.

Benefits of Joining Our Tech Team

• Competitive salary aligned with experience and industry standards.
• Opportunities for professional growth and advancement in a supportive global environment.
• Access to the latest technologies and training opportunities to enhance skills.
• Inclusive work culture fostering collaboration and innovation.

Application Process

If you are a motivated Site Reliability Engineer eager to ensure the robustness of our services, we encourage you to apply for this dynamic role. Please submit your CV and a cover letter detailing your relevant experience and technical proficiency. Click 'Apply Now' to embark on an exciting career with us.

Commitment to Diversity and Inclusion

We are a passionate equal opportunity employer dedicated to fostering an inclusive environment where diversity is celebrated. We welcome applications from individuals of all walks of life and are devoted to creating an environment where everyone can succeed. We believe that diverse perspectives drive innovation and enhance our capacity to meet the needs of a global market.