Overview:

We are looking for an experienced Account Manager to oversee and grow key accounts within the luxury goods sector. This role will focus on securing supply, driving revenue growth, and identifying new market opportunities in Hong Kong, Macao, and Southeast Asia. The ideal candidate should have strong account management skills, a deep understanding of luxury e-commerce, and a passion for the industry.

Responsibilities:

• Manage key accounts in the luxury goods sector, ensuring strong relationships and consistent supply.
• Develop data-driven sales strategies to optimize seller performance and increase revenue.
• Set and track KPIs & OKRs, implementing action plans to exceed targets.
• Conduct regular performance reports (weekly, monthly, quarterly, annual) to measure growth.
• Monitor competitors and market trends, identifying opportunities in new brands, sellers, and regions.
• Act as a consultant to sellers, advising on sales optimization, platform understanding, and inventory planning.
• Collaborate cross-functionally with internal teams on new market changes, promotions, and projects.
• Ensure excellent communication to handle daily requests, escalations, and problem-solving.
• Stay up to date with luxury industry trends, product releases, and consumer behaviors.

Requirements:

• Minimum of 5 years of experience in Account Management or Business Development, with at least 3 years in the e-commerce industry.
• Experience in luxury goods (fashion, handbags, watches, accessories) is preferred.
• Fluent in Cantonese, Mandarin, and English (spoken and written).
• Strong analytical and problem-solving skills; ability to use data to drive decision-making.
• Proactive, self-driven, and highly organized, with attention to detail.
• Excellent communication and presentation skills, with the ability to build strong relationships.
• Ability to adapt quickly in a fast-paced, ever-changing environment.
• Proficiency in Excel and other business analytics tools.
• Bachelor’s degree or above in Business, Marketing, or a related field.

Benefits:

• Competitive salary and performance-based bonuses.
• Career growth opportunities within a fast-growing luxury e-commerce platform.
• Dynamic and international work environment.
• Employee discounts on luxury products.
• Flexible working arrangements.
• Medical and wellness benefits.

If you have a passion for luxury goods and a proven track record in account management and business growth, we’d love to hear from you!

Application Process

If you are passionate about delivering outstanding customer experience and possess a track record of driving business success, we want to hear from you. Please submit your CV and a cover letter highlighting your suitability for this role and your strategic approach to managing key accounts.

Our Commitment to Diversity and Inclusion

We are committed to fostering an environment that embraces diversity and inclusivity. As an equal opportunity employer, we welcome applicants from all backgrounds and strive to provide equal opportunities for all employees.