About the role

We are seeking an experienced Team Leader for a Gaming Integrity, Fraud & Risk Department to oversee daily operations, guide a high-performing team, and ensure best-in-class risk management practices. This is a leadership role where you will balance operational oversight with coaching, problem-solving, and real-time decision-making in a dynamic, fast-paced environment.

Key Responsibilities

• Lead and supervise daily team operations, ensuring deadlines and quality standards are consistently met.
• Oversee monitoring of transactions, behaviors, and activity patterns to detect fraud or risk indicators.
• Validate and analyze risk reports, ensuring actionable insights and accuracy.
• Manage escalations during shifts, supporting quick and effective decisions in complex cases.
• Mentor, coach, and develop team members to foster professional growth and high performance.
• Partner with management to improve workflows, tools, and operational processes.
• Ensure compliance with company policies and contribute to performance evaluations and incentive programs.

Required Skills

• Native or fluent English (C1), excellent written and verbal communication skills.
• 4-5 years of experience in risk management, compliance, or fraud prevention, with at least 2 years in a leadership role.
• Strong knowledge of risk assessment methodologies and operational risk practices.
• Proven leadership skills in high-pressure, fast-paced environments.
• Excellent analytical and problem-solving abilities with sharp attention to detail.
• Strong sense of integrity, accountability, and professionalism.
• Flexibility to work rotating shifts (including evenings, weekends, and holidays).
• Proficiency with data analysis/visualization tools (SQL, Tableau, Power BI).
• Experience with KPIs, performance management, and incentive structures.
• Proficient in Microsoft Office 365 (Excel, Teams, Word).
• Experience in process improvement and workflow optimization is a plus.

Benefits 

• Competitive base salary + performance bonuses.
• Paid training to align with our high standards.
• Private health insurance with full coverage.
• Career growth opportunities within a global tech company.
• A dynamic, innovative work environment.
  

How to Apply 

We welcome applicants of all backgrounds, identities, and abilities. Please submit your CV showing your experience. A cover letter is optional and allows you to highlight your passion for innovation, teamwork, and client service in the media technology sector.

Our Commitment to Diversity & Inclusion

We are dedicated to creating a diverse, respectful, and empowering organisation where every team member can thrive. Join us and play an essential part in delivering high-quality productions for a wide range of audiences.