Position: Back Office Officer (FX Industry)
Location: on site (possibly to work hybrid 3/2 following successful 6 month probation)
Employment Type: Full-time

DUTIES AND RESPONSIBILITIES:

• Perform KYC (Know Your Customer), CDD (Customer Due Diligence), and EDD (Enhanced Due Diligence) checks during the onboarding process for both individual and corporate clients.
• Verify and authenticate client documents, including identification, proof of address, corporate records, and, when applicable, source of funds or wealth.
• Conduct continuous monitoring and periodic risk-based reviews of client accounts.
• Detect unusual or suspicious activities and escalate high-risk cases to the designated compliance officer or manager.
• Collaborate with internal departments such as Customer Support, Sales, and Compliance to ensure compliant and efficient onboarding.
• Keep client records accurate and updated in CRM systems and third-party onboarding platforms, adhering to data protection and retention regulations.
• Stay current with relevant regulatory frameworks and assist in updating internal policies as needed.
• Support the preparation of compliance reports and documentation for audits or regulatory inquiries.
• Participate in mandatory training on KYC/AML procedures and regulatory changes.
• Help improve processes by optimizing and automating KYC workflows to enhance compliance and operational efficiency.

REQUIREMENTS:

• Native or fluent English (C1 level) with strong written and verbal communication skills.
• Greek language proficiency is a plus.
• Bachelor’s degree in Business Administration, Finance, Law, or a related discipline.
• 1 to 2 years of experience in KYC, AML, or compliance roles, ideally within financial services, investment, or regulated sectors.
• Thorough knowledge of AML compliance, including KYC, CDD/EDD, risk assessments, and recordkeeping.
• Strong analytical and investigative abilities to assess client risk accurately.
• Excellent communication skills and the ability to exercise sound judgment under pressure.
• Experience with CRM systems, onboarding platforms, and AML screening tools.
• Understanding of corporate structures, beneficial ownership verification, and PEP/sanctions screening is advantageous.

BENEFITS:

• Opportunities for career advancement in a dynamic, international environment.
• Collaborative and supportive team culture.
• Competitive salary and benefits package.
• Private Medical Insurance provided after successful completion of the probation period.

Our Commitment to Diversity, Equity, and Inclusion in the FX Operations Team

We are dedicated to building a diverse, equitable, and inclusive workplace that values every individual’s contributions. All qualified applicants will receive consideration for employment irrespective of gender, ethnicity, age, disability, or background. We believe teams with varied perspectives drive exceptional success in the FX industry.

How to Apply for the Back Office Officer Role in the FX Industry

If you are passionate about financial operations and eager to contribute to an international FX business, we encourage you to apply. Please send your CV and a brief cover letter summarising your experience with FX back office processes and explaining your motivation for joining our global team. Help us deliver reliable, best-in-class FX solutions to clients worldwide.