We are looking for a driven, service-oriented Sales Development Representative (Portuguese) to join an expanding team in the BPO sector. As a multilingual professional, you will engage with international business clients and prospects, supporting our mission to deliver secure and exceptional service within a dynamic, fast-paced industry. If you excel at building relationships, communicating clearly, and discovering new business opportunities, we invite you to apply.

Responsibilities

• Proactively reach out to potential business customers and partners via phone, email, and digital channels, introducing our services and identifying qualified leads.
• Engage with prospects in Portuguese and English, understanding their needs and presenting tailored solutions to support their business objectives.
• Qualify inbound and outbound leads using established criteria and initiate appropriate follow-up actions.
• Maintain accurate and detailed records of all communication, leads, and opportunities in our CRM system.
• Collaborate closely with the Sales and Account Management teams to ensure a seamless customer journey from first contact through to onboarding.
• Participate in regular team meetings to share insights, update on performance metrics, and contribute to process improvement.

Required Skills, Qualifications & Experience for Sales Development

• Native or fluent proficiency in Portuguese (C1-C2 level) and a strong command of English (B2/C1 level), both written and spoken.
• Minimum education: High School diploma or equivalent; further studies in Business, Marketing, or related fields are an advantage.
• At least one year of experience in sales development, lead generation, customer service, or a related commercial field.
• Reliable employment track record with demonstrated commitment and professionalism.
• Excellent communication and interpersonal skills, with the ability to build effective, trust-based relationships remotely.
• Outstanding organisational skills with attention to detail, accuracy, and the ability to manage multiple tasks simultaneously.
• Strong initiative, problem-solving capability, and a target-driven approach.
• Familiarity with CRM systems, sales enablement tools, or automated outreach platforms is highly desirable.
• Eagerness to learn, adapt, and contribute to a multicultural team environment.
• Previous experience in business-to-business (B2B) sales or software, or BPO sector is a plus.

Career Benefits – Sales & Business Development Opportunities

• Become part of an innovative, respected global company.
• Competitive salary and uncapped performance-based incentives.
• Clear path for advancement within sales, account management, or other business functions.
• Collaborative and diverse workplace culture.
• Access to unique travel industry discounts and benefits.

Application Process – Multilingual Sales Careers

We strongly encourage applications from individuals of all backgrounds and identities. To apply, please submit your CV outlining your language abilities, customer-facing and/or sales experience, and career ambitions. A cover letter is optional and welcomes additional insights into your enthusiasm for sales and teamwork.

Diversity & Inclusion Commitment

Our company is committed to fostering an inclusive, diverse, and supportive workplace where everyone can thrive and be themselves. Join our Cambridge-based team as a Sales Development Representative (Portuguese) and play a key role in shaping the future of trusted, international business partnerships.