Duties and Responsibilities

• Respond quickly and professionally to customer inquiries across multiple communication platforms.
• Investigate and identify practical solutions to address customer issues or concerns.
• Act as the primary contact for business partners or clients, handling questions about products, services, or account management.
• Deliver accurate and thorough information by using the correct tools, systems, and procedures.
• Uphold excellent customer service standards and foster a positive experience for customers and partners.
• Work closely with internal teams to ensure smooth communication and efficient problem resolution.

Requirements

• Fluent/native in Foreign Language (C1 level), with strong written and spoken communication skills, plus good proficiency in English.
• High school diploma or equivalent.
• At least 6 months of experience in customer service, hospitality, retail, or a similar field.
• Strong communication and problem-solving skills with effective use of product/service knowledge.
• Proficient with computers and customer service software.
• Reliable high-speed internet and a quiet work area if working remotely.
• Authorized to work in Greece or willing to relocate with necessary work permits.

Benefits

• Competitive salary package including base pay, daily meal allowance, and performance bonuses.
• Flexible shifts to promote work-life balance.
• Comprehensive benefits depending on the role.
• Supportive leadership focused on employee growth.
• Inclusive workplace culture that embraces community engagement.
• Career growth prospects and ongoing learning opportunities.
• Generous annual leave of up to 25 days.

If you are customer-focused, multilingual, and keen to support healthcare and technology transformation, we would love to hear from you. We are dedicated to building a diverse, inclusive team where everyone can thrive and make a meaningful difference. Your application will be valued regardless of background, identity, or experience – what matters is your drive, empathy, and desire to empower our customers.