This role combines executive-level administrative support with technical coordination responsibilities. You will work closely with the COO, supporting daily operations while acting as a central point for tracking and coordinating technical issues across internal teams and external partners. The position suits a proactive, detail-oriented, and reliable professional who is comfortable following up independently, organizing complex information, and bridging business and technical teams.

Employment type: Service Agreement/Self-employment (no Employment contract option available)

Responsibilities

• Manage the COO’s daily schedule, meetings, reminders, and administrative priorities

• Prepare documents, reports, meeting minutes, and follow-up summaries

• Coordinate tasks and communication across Operations, Finance, HR, and Tech teams

• Handle confidential and sensitive information with discretion and professionalism

• Receive, log, and structure technical issues reported by internal teams

• Investigate issues by testing, replicating problems, collecting screenshots, and summarizing findings

• Coordinate with external vendors and technical partners to report, track, and follow up on issues

• Monitor issue progress, provide status updates, and support timely resolution

• Maintain accurate records of technical issues, vendor communications, and resolutions

• Support COO-led initiatives, small projects, and operational tasks as assigned

• Assist with onboarding new tools or systems through basic testing and documentation

• Perform routine system checks and escalate irregularities when identified

Requirements

• Native or fluent Thai and English (C1 level), written and spoken

• Bachelor’s degree in any field

• Strong written and verbal English communication skills

• Highly proactive, reliable, and detail-oriented, with strong follow-up discipline

• Fast learner with the ability to understand new systems independently

• Strong organizational skills and ability to manage multiple priorities

• Basic technical troubleshooting skills are an advantage (not mandatory)

• Previous experience in administration, coordination, or technical support is a plus

Benefits

• Exposure to executive-level operations and decision-making

• A cross-functional role combining administrative, operational, and technical coordination

• Opportunities to develop process, communication, and technical skills

• A professional working environment with learning and growth opportunities

DE&I

We value diversity, equity, and inclusion in our workplace. We encourage applications from talented individuals of all backgrounds, experiences, and identities. Your unique skills and perspectives will contribute to smarter decision-making and stronger outcomes for our stakeholders and clients. Bring your authentic self and be part of our journey.