Senior operational leadership role responsible for the LPP Administration function within an occupational pension institution. The position owns the end-to-end administration of pension schemes, combining people management, regulatory oversight, internal controls and close coordination with IT and advisory teams. This role is intended for experienced LPP administration professionals.

Responsibilities

• Lead and manage the LPP Administration team, ensuring service quality, accuracy and deadline compliance

• Oversee all core administrative processes: affiliations, salary reporting, contract changes, invoicing and case validation

• Validate complex pension cases and contractual documentation (agreements, amendments, takeovers, transfers)

• Manage mass processing activities in coordination with IT (salary declarations, certificates, benefit payments)

• Handle disputes and complaints, including analysis, resolution and escalation when required

• Act as business owner (MOA) for administration-related IT projects and system evolutions

• Implement and monitor internal controls, identifying operational and regulatory risks

• Ensure compliance with LPP legislation, monitoring legal developments related to affiliation, salary thresholds and coverage

• Contribute to institutional strategy in collaboration with senior management

Requirements

• Extensive experience in occupational pensions (LPP) administration

• Proven team management experience in an administrative or pension environment

• Federal diploma in social insurance, LPP specialist certification, or equivalent qualification

• Strong numerical skills combined with excellent written communication

• High level of organisation, prioritisation and stress management

• Strong analytical mindset and attention to detail

• Client-oriented leadership style with strong team spirit

• Bilingual German & French (mandatory)

• Fluent English required for professional use

• Valid Swiss work permit

Benefits

• Senior role with full ownership of LPP administration operations

• High level of responsibility and decision-making autonomy

• Structured institutional environment with strong governance standards

• Opportunity to influence processes, controls and system evolution

• Flexible working arrangements within a regulated framework