Lead the planning, allocation, and optimisation of creative resources across a multi-disciplinary creative team, ensuring smooth delivery of projects, clear prioritisation, and effective collaboration between Creative, Client Services, and external partners.

Responsibilities

• Plan, schedule, and manage workloads for a creative team of 30+ profiles (Art Directors, Creative Strategists, Copywriters)

• Act as the main point of contact between Creative teams and Client Services for resource planning and prioritisation

• Scope and process booking requests, validate against project scope and remaining work, and update schedules accordingly

• Manage priorities, arbitration, and communication when conflicts arise

• Anticipate upcoming needs in close collaboration with Client Services

• Build and maintain workload plans by business unit to prevent overload and delivery risks

• Organise, structure, and continuously improve creative and traffic processes

• Manage the freelancer and partner pool, including sourcing, cost negotiation, contracts, and invoicing

• Maintain strong operational oversight through availability, proactive communication, and deep understanding of team capabilities

Requirements

• Minimum 5 years of experience in a communication or advertising agency in a Creative Traffic, Resource Management, or equivalent planning role

• Strong understanding of agency environments, creative workflows, and the roles within creative teams

• Proven ability to prioritise, plan, and propose pragmatic solutions under deadline pressure

• Analytical mindset with the ability to simplify complex situations into clear, usable workflows

• Excellent communication and interpersonal skills, able to collaborate effectively with Creative Directors, Account teams, and creatives

• Strong team management approach with a collaborative and solution-oriented mindset

• Professional proficiency in English and native or fluent French

Benefits

• Join a fast-paced creative environment where structure, clarity, and collaboration directly impact creative quality and delivery

• Play a central role in shaping how creative work is planned, delivered, and scaled

• Work closely with senior creative and client stakeholders in a role with high visibility and operational impact

• Contribute to a culture that values flexibility, trust, and continuous improvement