Position: Operations Manager
Location: São Paulo, Brazil
Employment Type: Full-time
Compensation: Base salary plus performance bonuses

Key Duties and Responsibilities:

• Supervise daily operations in assigned areas, ensuring seamless execution and providing direction to team leads.

• Create and roll out strategies to optimize operational workflows.

• Inspire, guide, and develop teams to build an environment of teamwork, creativity, and top-tier results.

• Oversee project planning and delivery to support company objectives.

• Uphold superior quality in all team activities, workflows, and initiatives for outstanding outcomes.

• Track and evaluate team results via core metrics and KPIs, pinpointing opportunities for enhancement.

• Partner across departments to align activities with overarching business aims.

• Cultivate efficiency, regulatory adherence, and adaptability, aligning operations with strategic priorities.

Qualifications:

• Native or fluent English proficiency (C1 level) in speaking and writing.

• Bachelor’s degree desirable, or comparable education, training, and hands-on experience.

• Minimum 5 years in management positions with demonstrated success.

• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Outlook).

• Proven leadership in building and coaching high-achieving teams.

• Sharp decision-making skills.

• Thrives in high-energy, ever-changing settings.

• Gaming or entertainment sector background is advantageous but optional.

• Selected candidates must commit to 2–3 months initial training and onboarding at the Bogotá, Colombia office.

Benefits:

• Competitive pay package tailored to experience, expertise, and results.

• Join a vibrant global team in a supportive, upbeat culture.

• Access to mentorship and resources for professional growth.

• Fully paid training programs.

• Bonus incentives tied to performance.

• Complimentary gym membership.

DE&I

We value diversity, equity, and inclusion in our workplace. We encourage applications from talented individuals of all backgrounds, experiences, and identities. Your unique skills and perspectives will contribute to smarter decision-making and stronger outcomes for our stakeholders and clients. Bring your authentic self and be part of our journey.